At Creative Pixel Solution, we are committed to delivering high-quality digital services in web development, digital marketing, and graphic design. To ensure clarity and mutual understanding, we have established the following requirements policy for all projects undertaken by our agency. This policy outlines the procedures, responsibilities, and expectations for both our clients and our team.
2. Project Initiation
2.1 Initial Consultation
- All projects begin with an initial consultation to understand the client’s needs, goals, and scope of work.
- Clients are encouraged to provide detailed information, including any specific requirements, deadlines, and budget constraints.
2.2 Proposal and Agreement
- Following the initial consultation, Creative Pixel Solution will provide a detailed proposal outlining the scope of work, timelines, deliverables, and costs.
- Clients must review, approve, and sign the proposal to initiate the project. Any changes to the proposal must be agreed upon in writing.
3. Requirements Gathering
3.1 Detailed Brief
- Clients are required to provide a comprehensive brief that includes all necessary details for the project. This may include design preferences, functional requirements, branding guidelines, and any other relevant information.
- The brief should be as detailed as possible to avoid misunderstandings and ensure the project meets the client’s expectations.
3.2 Revisions and Clarifications
- If any part of the brief is unclear, Creative Pixel Solution will seek clarification from the client.
- Revisions to the brief may be required during the project lifecycle. Any significant changes must be documented and approved by both parties.
4. Project Execution
4.1 Communication
- Regular communication is essential for the successful execution of the project. Creative Pixel Solution will provide regular updates on the project’s progress.
- Clients are expected to be responsive to communication and provide timely feedback to ensure project milestones are met.
4.2 Feedback and Revisions
- Clients will have the opportunity to review deliverables at various stages of the project. Feedback should be specific and constructive.
- Creative Pixel Solution will accommodate reasonable revisions. Significant changes outside the initial scope may incur additional costs and timeline adjustments.
5. Project Completion
5.1 Final Review
- Upon completion, the project will undergo a final review by both Creative Pixel Solution and the client.
- Any remaining adjustments will be made before final approval.
5.2 Handover and Training
- Once the project is approved, all deliverables will be handed over to the client.
- Creative Pixel Solution will provide necessary training or documentation to ensure the client can effectively use the delivered services.
6. Payment Terms
6.1 Payment Schedule
- Payment terms will be outlined in the project proposal. Typically, a deposit is required to start the project, with subsequent payments tied to project milestones.
- Final payment is due upon project completion and approval.
6.2 Late Payments
- Late payments may result in project delays. Creative Pixel Solution reserves the right to pause work until payments are up to date.
- Interest may be charged on overdue invoices as per the terms agreed in the proposal.
7. Confidentiality and Intellectual Property
7.1 Confidentiality
- Creative Pixel Solution will treat all client information as confidential and will not disclose it to third parties without prior consent.
7.2 Intellectual Property
- All intellectual property rights for the work completed by Creative Pixel Solution will be transferred to the client upon full payment.
8. Termination
8.1 Termination by Client
- Clients may terminate the project at any time by providing written notice. Payments for work completed up to the termination date will be due.
8.2 Termination by Creative Pixel Solution
- Creative Pixel Solution reserves the right to terminate the project in case of non-compliance with this policy, non-payment, or other significant breaches of agreement.
9. Dispute Resolution
- Any disputes arising from the project will be addressed through mutual discussion. If a resolution cannot be reached, the dispute may be escalated to mediation or arbitration as per the agreed terms.
This Requirements Policy is designed to foster a successful and collaborative partnership between Creative Pixel Solution and our clients. By adhering to these guidelines, we aim to deliver exceptional results that meet and exceed client expectations